Disclosure Information
The following information provides you with an important overview of Genesis Advice, licence status, our duties to you, fees and our complaints procedure. This Disclosure Statement is required under the Financial Markets Conduct (Regulated Financial Advice Disclosure) Amendment Regulations 2020. It will help you (the client) make an informed decision whether we, Genesis Advice, and our adviser’s financial advice and products, are suitable for your needs and whether to seek, follow or accept the financial advice we provide.
1
Licence Status and Conditions
Our Financial Advisers under Genessis Advice are engaged directly by Wealthpoint Limited which holds a financial advice provider licence. For more information, visit the Wealthpoint website.
2
Nature and Scope of Advice
Our Financial Advisers give financial advice on:
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Life Insurance
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Trauma Insurance
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Total and Permanent Disability Insurance
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Business Disability Insurance
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Private Health Insurance
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Income Protection Insurance
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House Insurance
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Contents Insurance
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Car Insurance
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Rural Insurance
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Commercial Insurance
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Travel Insurance
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Debt Management
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Budgeting
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KiwiSaver
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Investment
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Investments Selection
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Investment Planning
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Retirement Planning
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Where an adviser can not give advice in the above areas, you will be referred to another adviser within Genesis Advice who can give advice in that area.
Our Financial Advisers do not provide financial advice on Mortgage Lending. Please view our individual staff bios for further information regarding specific advice offered and limitations.
3
Fees & Commission
Adviser Fee
Our advisers may in some cases charge a fee for service. This fee is based on time and attendance and is set at $150 per hour. In the event that our advisers intend charging this fee it will be agreed prior to the implementation of the work. Our advisers will provide an estimate of the time required and if that time is to be exceeded you will be contacted and we would discuss prior to further work being charged for.
Investment Fee
You may be required to pay third-party fees because of recommended investments which may include fund manager fees, fund administration fees, performance fees and transaction fees. These fees will be disclosed in our advisers' recommendations, if applicable.
Commission, Conflicts of Interest and Incentives
Our advisers may receive bonuses depending on the amount and value of financial products they distribute.
Product providers pay a commission for any business that is written.
This commission is based on a percentage of the annual premium/funds under management value minus any taxes, levies etc (eg GST).
This commission is paid to Wealthpoint Limited who has an agreement with the product provider to distribute their financial products. Wealthpoint Limited on-pays the commission received to Genesis Advice whilst retaining a portion of the commission. Wealthpoint will retain between 3% and 25% of any commission received. Wealthpoint may also pay Genesis Advice rebates on a periodic basis. The amount of commission paid and whether there are ongoing commission payments will depend on the specific financial provider and type of financial product.
Genesis Advice is a shareholder of Wealthpoint Limited. Wealthpoint may also pay Genesis Advice rebates on a periodic basis. Our advisers may receive subsidised professional development training from financial providers.
Wealthpoint Limited and Genesis Advice may receive payments from product suppliers and financial platform providers for the amount of business our advisers place with them. Wealthpoint may receive funding from suppliers to market and contribute at periodic conferences.
To ensure Wealthpoint advisers prioritise the client's interests above their own, our advisers follow an advice process that ensures our recommendations are made based on the client's goals and circumstances.
Our advisers are regulated by the FMA and are subject to a Wealthpoint quality assurance process for compliance purposes.
4
Privacy Information
This statement relates to the personal information that you provide now and in the future. The personal information collected will be held by the adviser business and Wealthpoint to identify services and products that may be suitable for your needs. Wealthpoint can access this information to assist you to provide financial services to you, to administer and service any products you have, to identify other services or products available that may be suitable to your needs, to provide quality control services and to manage complaints.
Our advisers may disclose your personal information to other relevant product providers to enable them to assist our advisers to provide financial services to you. You have the right to ask to see and request correction of any personal information Genesis Advice and/or Wealthpoint holds about you. Genesis Advice and Wealthpoint hold information about you securely. If you transfer to another adviser business or one of our advisers sells their client register, all information that adviser holds will be transferred to the new adviser business or adviser. Your personal information may be disclosed to auditors. Your personal information may be disclosed to regulators when required under law.
5
Complaint and Dispute Process
If you are not fully satisfied with the services provided by Genesis Advice, please contact your financial adviser directly. To make a complaint or to read about our complaints & dispute procedure.
Adviser Duties
When giving advice all our advisers must:
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Hold a Level 5 New Zealand Certificate in Financial Services by 15th March 2023.
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Maintain competence, knowledge, and skills for giving financial advice by completing continuing professional development.
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Abide by the Code of Professional Conduct for Financial Services and have ethical behaviour, good conduct, and provide client care.
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Listen to the client carefully to discover their needs.
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Recommend products or services that meet the client’s needs and explain why.
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Give clear and concise communication.
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Protect client’s information.
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Give priority to the client’s interests when giving financial advice.
Contact Details
Genesis Advice
Telephone Number: 09 525 4680
Address: 4/195 Main Highway, Ellerslie, Auckland 1051 or
PO Box 17261, Greenlane, Auckland 1546
Email address: david.lowe@genesisadvice.co.nz
Website: https://www.genesisadvice.co.nz
